E-commerce AI Automation | Stride AI — Online Store Automation NZ
Retail & E-Commerce
NZ Retailers & Online Stores Now Automating Orders, Inventory & Follow-Up

More sales.
Less repetitive work.

Order queries, inventory alerts, customer follow-ups, returns — Stride AI builds custom AI agents for NZ retail and e-commerce businesses that handle the work behind the counter, so you can focus on growing your store.

Book a Free Discovery Call →
Privacy Act 2020
You own everything
Fixed-price. Always.
Live in 2–4 weeks
NZ-based team
Sound familiar?

You built a great store.
The backend is dragging you down.

Retail and e-commerce moves fast. But behind every sale, there's a queue of repetitive tasks — order queries, inventory checks, follow-up emails, returns — that eat your team's time and cap your growth. None of it needs a human.

📬
Order enquiries piling up while your team serves in-store customers
Your team can't be on the floor and in the inbox at the same time. Order support automation handles common queries — status updates, tracking, delays — instantly, without anyone lifting a finger.
📦
Inventory running out before anyone notices — stockouts costing sales
By the time someone checks and reorders, you've missed sales and disappointed customers. Inventory alert AI monitors your stock levels and triggers reorder workflows automatically.
⭐
Customer follow-up and review requests done manually, or not at all
Post-purchase follow-up drives repeat sales and reviews — but nobody gets to it consistently. Customer follow-up automation sends the right message at the right time, every time, without anyone scheduling it.
🔄
Returns and refund requests handled case by case instead of automated
Every return handled manually is time your team isn't spending on growth. A returns and refund AI handles the triage, communications and process steps — reducing handling time and improving the customer experience.

NZ retailers spend 10–16 hours per week on order admin, inventory checks and customer follow-up that AI can handle automatically.
That's 500–800 hours a year your team should be spending on selling, not sorting.

The Offer

Here's exactly what your
store gets.

Everything included in your fixed-price AI project — built for retail and e-commerce workflows. No hidden costs. No ongoing platform fees to us. No lock-in.

01
Retail Workflow Audit & E-Commerce Automation Roadmap
We map your actual order, inventory and customer workflows — not a generic template. We identify your highest-value retail AI automation opportunities and build your roadmap.
Included Free
02
Order Support AI — Answer Customer Queries Instantly
A custom AI agent that handles order status enquiries, tracking updates and common customer questions 24/7. Integrates with Shopify, WooCommerce or your existing e-commerce platform. Your team focuses on complex issues and in-store customers.
Core Deliverable
03
Inventory Alert AI & Reorder Automation
Automated inventory monitoring that triggers alerts and reorder workflows before stockouts happen. Customised thresholds for each product. Integrated with your inventory management system — no manual checking required.
Included
04
Customer Follow-Up & Review Request Automation
Post-purchase sequences that drive repeat business and gather reviews — sent automatically based on order completion. No manual scheduling. Customised to your brand voice and timing.
Included
05
Returns Handling Automation & Full Code Handover
Automated returns triage and customer communications that reduce handling time and keep customers informed. Everything we build belongs to you — code, configuration, infrastructure. No recurring fees to us. Ever.
You Own It
06
30-Day Post-Launch Support
We stay close after your retail AI goes live. As your team adapts, we tune. No extra charge for 30 days — because we want your automation working properly, not just deployed.
Bonus
Everything above. One project. One fixed price.
Agreed before we start. Not an estimate.
Starting from
Free Call
Scoped quote within 48 hours · No obligation
Client Results

Real businesses. Real outcomes.

We don't publish case studies that could be anyone's. These are actual clients who said yes to a free call.

★★★★★

"Our sales team used to spend three hours a day on follow-ups. Stride's AI agent handles it automatically now. We're converting more leads and my team actually finishes work on time."

A
Auckland 4WDS
Auckland Dealership
★★★★★

"I had no idea how much time we were losing to admin. The automation Stride built gave us back nearly two full days a week across the team. The ROI was obvious within the first month."

A
Active Fire Safety
Fire Safety Organisation
★★★★★

"The AI-powered solution Stride built transformed how we run operations. Everything is fully automated and our customers love how seamless the experience is."

M
Mohammed Hussain
Operations Automation
80%
Repetitive tasks automated
2–4wks
From call to live AI
24/7
Always working, never sick
100%
You own everything
Zero Risk

We don't win
unless you win.

You know your margins. Every hour your team spends on automatable admin is an hour not spent on merchandising, customer experience, and growth. We get that — and we don't take projects on unless we're confident we can deliver real ROI.

Fixed price agreed before we start. NZ-based team. Privacy Act compliant. You own everything we build. No lock-in.

Our Straight-Up Commitments

Before any project starts, you'll know exactly what we're building, what it costs, and when it's done. In writing.

Fixed price agreed before we start — zero scope creep surprises
You own all code, config, and infrastructure from day one
NZ-based team. Privacy Act 2020 compliant. Customer data stays yours
If the discovery call doesn't convince you, you walk away with honest advice and nothing owed
The Process

From conversation to live AI.
In weeks, not months.

No endless discovery. No 80-slide decks. A focused process that gets your retail automation running fast.

01
Free · 30 min
Discovery Call
We listen. You walk us through your order handling, inventory and customer workflows. No pitch — just an honest conversation about where automation can save your store the most time.
02
48 hour turnaround
Audit & Fixed Quote
We map your retail workflows and identify your highest-value e-commerce automation opportunities. Clear proposal. Fixed price. Defined scope. No surprises.
03
2–4 weeks typically
Build & Integrate
We build your custom AI agents and connect them to Shopify, WooCommerce, your inventory system and email platform. Real systems experience — not juniors learning on your project.
04
You own everything
Launch & Handover
We deploy live, train your team, and hand over full ownership. Code, config, infrastructure — all yours. With 30 days of support included.

Only 5 new projects taken on each month.

Jaikar and Ketan personally lead every retail AI project — so we're selective about what we take on. If you're thinking about it, book the call now. The conversation is free. The spot won't wait.

Spots available this month
May
2 spots left · 3 of 5 filled this month
Book Your Free Call

30 minutes.
Zero obligation.

You'll leave the call knowing exactly where AI can save your store time and money — even if you decide not to work with us.

What happens when you book?

Jaikar or Ketan will personally get in touch — usually within a few hours. No scripts, no junior sales reps.

Jaikar or Ketan personally respond — usually within hours
No sales script. We listen first, ask questions, then advise honestly
If AI isn't right for your store, we'll tell you that too
Fixed-price quote within 48 hours if we're a fit
AI running in your business in 2–4 weeks
J
K
Jaikar & Ketan
Co-Founders · Reply within one business day
Prefer to call?
+64 21 026 58846
Tell us about your store

Fill in the form and we'll get back to you within one business day — usually much sooner.

🔒 Your details are kept private and never shared.

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