Logistics & Distribution

Dispatch faster.
Track everything.

Your team is fielding tracking calls, chasing suppliers, and manually updating spreadsheets that should be updating themselves. Stride AI builds logistics automation that handles the repetitive work so your operations run without the friction.

80%
Repetitive tasks automated Status updates, supplier orders, tracking notifications, and exception alerts handled without your team touching them.
2–4 wks
Discovery to live system Most logistics automation goes live in two to four weeks. Fast enough to see the difference before the next reporting period.
$0
Lock-in fees, ever You own 100% of the code and infrastructure. No ongoing fees payable to Stride AI.
The Problem

Your operations team is skilled.
They shouldn’t be doing this.

Every hour spent on manual tracking updates, inbound status calls, and copy-pasting between your TMS and spreadsheets is an hour not spent moving freight efficiently or solving real problems.

Here’s what we hear from logistics and distribution businesses across New Zealand every week.

📞
Customers call for tracking updates
Your team fields the same questions all day - where is my delivery, when will it arrive, why was it delayed. Questions that a well-built system should answer automatically.
📋
Supplier orders placed too late or manually
Someone has to check stock levels, compare against the run schedule, and place orders by hand. When that person is busy or away, delays ripple through the whole operation.
📊
Reporting takes hours to pull together
KPIs are scattered across your TMS, spreadsheets, and driver logs. Someone spends half a day each week assembling a report that should generate itself overnight.
⚠️
Exceptions surface too late
A delayed delivery, a missed pickup, a driver running behind - your team finds out when a customer complains, not before. The fix is reactive rather than proactive.
What We Build

AI built for the way logistics businesses actually run.

Not generic software. Custom AI agents and automations built around your routes, your systems, and your team - not the other way around.

📍
Automated Delivery Notifications

AI monitors your dispatch system and automatically sends SMS or email updates to customers at key stages - dispatch, out for delivery, delivered, and exception. No inbound calls needed.

SMS & emailCustomer commsCall volume ↓
🔄
Supplier Order Automation

AI reads your run schedule and stock levels, calculates what needs to be ordered, and generates purchase orders automatically. Sent to suppliers on schedule, tracked through to confirmation.

Purchase ordersStock managementSupplier comms
⚠️
Exception Alerting & Escalation

When a delivery runs late, a route falls behind, or a pickup is missed, your AI agent detects it and alerts the right person before the customer does. Escalation rules you define - not surprises.

Real-time alertsEscalation rulesProactive ops
📊
Automated KPI Reporting

AI pulls data from your TMS, driver logs, and systems each day and delivers a consolidated operations report to your inbox overnight. Delivery rates, on-time performance, exception counts - ready when you arrive.

TMS integrationDaily reportsOps dashboards
🗓️
Dispatch & Route Scheduling Agent

AI reads incoming jobs, driver availability, and vehicle capacity to build and update the daily dispatch schedule. Sends run sheets to drivers automatically. Changes update in real time.

DispatchRoute planningDriver comms
🔗
Systems Integration Layer

Connect your TMS, MYOB or Xero, customer portals, and warehouse systems so data flows without manual intervention. Orders, invoices, and delivery records sync automatically across platforms.

TMS / MYOBAPI integrationNo manual entry
Results

What operations teams are getting back.

Outcomes from real Stride AI builds. We’ll give you honest ROI estimates specific to your operation in the discovery call.

80%
Reduction in repetitive tasks
Average across our clients
2 days
Given back to the team per week
From Active Fire Safety
Wk 4
Typical ROI realisation point
From go-live
92%
Reduction in data entry errors
Automated vs manual entry
★★★★★

"I had no idea how much time we were losing to admin. The automation Stride built gave us back nearly two full days a week across the team. The ROI was obvious within the first month."

Active Fire Safety
Fire safety services organisation, New Zealand
Specific Automations

Tasks your AI agent can handle today.

Real automations built for logistics and distribution businesses. Tested, live, and saving time right now.

01
Send delivery status updates without staff involvement
AI monitors dispatch status and fires SMS or email to the customer at dispatch, out-for-delivery, and completion - automatically, every time.
02
Generate purchase orders from run schedules
AI reads the upcoming run schedule, checks stock, and creates supplier POs before your team has opened their email. Sent and confirmed without manual steps.
03
Alert ops team the moment a delivery falls behind
When a run falls behind schedule, your AI agent flags it to the operations manager immediately - not when a customer calls to complain.
04
Deliver a consolidated ops report every morning
AI pulls data from your TMS and systems overnight and emails a clean performance summary before the team starts the day. No one assembles it by hand.
05
Sync invoices to MYOB when jobs are completed
Delivery marked complete in your TMS - invoice created in MYOB automatically. No data entry, no lag, no chasing the accounts team to catch up.
06
Build and send run sheets to drivers automatically
AI builds the day’s run sheet based on jobs and driver availability, and sends each driver their route and instructions via SMS or app - before they arrive.
07
Handle inbound delivery enquiries via AI chat
Customer asks where their delivery is - AI checks your system and responds instantly. Diverts the question before it becomes a phone call to your team.
08
Chase payment on overdue freight invoices
Invoices at 7, 14, and 30 days get an automated professional follow-up. Escalates to your team only when a customer hasn’t responded after three attempts.
Our Process

From discovery to live in weeks.

We’ve built automation for operations-heavy businesses across NZ. We understand your systems, your workflows, and the pressure to keep freight moving.

01
Free · 30 mins
Discovery Call
Tell us how your operation runs - dispatch, tracking, supplier ordering, reporting. We’ll identify exactly where automation saves you the most time and removes the most friction.
02
Within 48 hours
Fixed Quote Delivered
A written proposal: defined scope, fixed price, timeline. A real number you can take to the team - not an estimate that changes when the build starts.
03
2–4 weeks
Build & Integrate
We connect your existing systems - TMS, MYOB, customer portals - and build the AI layer on top. No ripping out what’s working. No disruption to active operations.
04
Go live
Launch & Handover
We go live and walk your team through everything. The code and infrastructure are yours. No ongoing fees payable to Stride AI - ever.
Get Started

Stop patching operations
with manual work.

Book a free 30-minute discovery call. We’ll map where automation makes the biggest difference to your logistics operation - and tell you exactly what it costs.

No obligation  ·  Fixed quotes within 48 hours  ·  Auckland-based team  ·  You own everything
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