Privacy
Policy.
Your privacy matters to us. Here's exactly how we collect, use, and protect your information — in plain English, no legalese.
This Privacy Policy outlines how Stride AI ("we," "us," or "our") collects, uses, and protects the personal information of visitors and clients who interact with our website at strideai.co.nz.
By using our website, you agree to the terms set out in this Privacy Policy. We are committed to complying with the New Zealand Privacy Act 2020 and the principles it establishes around the responsible collection, storage, use, and disclosure of personal information.
We may collect personal information from you in a number of ways, including but not limited to:
When you fill out a contact form, request a free consultation, or otherwise interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Business name and team size
- Details you share about your business and its needs
Our servers automatically collect certain technical information when you visit our website. This may include your IP address, browser type and version, pages visited, time and date of visit, and other usage statistics used for analytics and to improve our services.
We use cookies and similar tracking technologies to enhance your browsing experience, understand how visitors use our site, and deliver relevant content. You can manage your cookie preferences through your browser settings at any time.
Note: We only collect information that is necessary for the purposes described in this policy. We never collect more than we need.
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our AI consulting and automation services
- To send newsletters, marketing updates, and helpful tips — only with your explicit consent
- To schedule and conduct free consultations and onboarding calls
- To improve our website's functionality, content, and user experience
- To analyse website traffic and usage patterns to better understand our audience
- To comply with any legal obligations we are subject to
We will not sell, rent, or lease your personal information to any third party.
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services — for example, email marketing platforms, website hosting providers, and analytics services. These parties are bound by confidentiality obligations and are only permitted to use your information as necessary to provide their services to us.
We may also disclose your information where required or permitted by law, including to:
- Comply with a legal obligation or court order
- Protect and defend the rights or property of Stride AI
- Prevent or investigate possible wrongdoing in connection with our website or services
- Protect the personal safety of our users or the public
We are committed to protecting the security of your personal information. We implement a range of physical, technical, and administrative safeguards to protect against unauthorised access, use, alteration, or disclosure of your data.
Important: No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
Under the New Zealand Privacy Act 2020, you have the following rights:
To exercise any of these rights, please contact us using the details in Section 9. We will respond within a reasonable timeframe.
We will only send you marketing emails and newsletters if you have given us your explicit consent — for example, by submitting our contact form.
You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly. We will process your request promptly.
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon being posted on this page, with the updated effective date noted at the top.
If we make material changes to how we collect or use your personal information, we will take reasonable steps to notify you — for example, by email or by displaying a notice on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please don't hesitate to reach out:
Have a question about your data?
We're always happy to help. Reach out and we'll get back to you within one business day.